June 2011

Air Canada is proud to announce that, beginning June 1, 2011, services operated by Jazz will begin flying under the name Air Canada Express. The name change is part of an ongoing rebranding of all of our regional services to assure our valued customers of consistency when flying on Air Canada Express. Benefits include Aeroplan mileage accumulation and redemption, seamless baggage transfer, one stop check-in, advance seat selection and priority services for eligible customers where available.

Already, Air Canada flights operated by Sky Regional Airlines, Inc., which flies five Bombardier Q400 aircraft between Montreal and Toronto City Airport, are done so under the Air Canada Express name. Other regional airlines that operate flights on Air Canada's behalf will begin to use the Air Canada Express name and livery in the near future.

Cathay Pacific Airways, one of the world's leading passenger and cargo airlines, today announced the addition of two non-stop flights between Toronto and Hong Kong.
From May 1 2011, the service will grow from 12 to 14 flights weekly offering passengers unprecedented travel options to Asia's financial capital of Hong Kong.
 
According to Cathay Pacific Vice President, Lavinia Lau, the additional flights are responsive to growing demand for travel to Asia.  "We're delighted to increase our services in Canada and offer travellers greater choice to Hong Kong with same-carrier connections to Mainland China and other parts of Asia."  She continued, "Our home base of Hong Kong and award-winning airport continues to evolve as a major hub in Asia, alongside the growth of Cathay Pacific."
 
With double daily service, Cathay Pacific flies non-stop from Toronto to Hong Kong more than any other airline.
Effective May 1, 2011 the flight schedule is:
Flight #  From            To           Departure/Arrival    Days of operation
CX829   Toronto      Hong Kong     0140 / 0500+1       Daily
CX827   Toronto      Hong Kong     1530 / 1910+1       Daily
CX828   Hong Kong  Toronto          1045 / 1350          Daily
CX826   Hong Kong  Toronto          1705 / 2020          Daily
 
The non-stop flights will be operated by the fuel-efficient 777-300ER ultra long-haul aircraft and are equipped with First, Business and Economy Class cabins offering more personal space for passengers.

Ever thought of limiting corporate business travel to save money? Do so at your company’s peril, says a recent study by Oxford Economics and the U.S. Travel Association which polled both 300 executives and 500 business travellers.

Entitled, “The Return on Investment of Business Travel,” the landmark study is one of the first to put a tangible return on investment for face-to-face meetings.

Dollar specifics? Executives who took part in the study cited customer meetings as having the greatest returns, in the range of $15 to $20 per dollar invested. The average return on conference and trade show participation? $4 to $6 per dollar invested. The majority of corporate business travellers identified internal company travel as key to professional development (66%), job performance (58%) and morale (56%).

Travel to trade shows also reveal its value: More than half of business travellers say five to 20% of their company’s new customers were the result of trade show participation.
Nearly 80% of executives indicate that incentive travel has a positive impact on employee morale and job satisfaction; and more than 70% on employee performance.

Companies would need to increase an employee’s total base compensation by 8.5% in order to achieve the same effect of incentive travel, according to executives.
meetingsmeanbusiness.com

Web Realities
85% of corporate executives perceive Web meetings and teleconferences to be less effective than in-person meetings with prospective customers, and 63% believe virtual meetings are less effective than in-person meetings with current customers. (source Oxford Economics)

Dollar for Dollar
Every dollar invested in business travel results in an average of $12.50 in increased revenue and $3.80 in new profits.
Source: Ignite Magazine

With summer travel season upon us, Air Canada is gearing up to ensure customers a smooth travel experience by offering time-saving tips.

Check flight status online
Customers can keep abreast of the latest daily operational news by checking the Daily Operational Outlook in the Travel Updates section on the home page at aircanada.com. Air Canada customers should also check the status of departing and arriving flights before leaving for the airport by either consulting the Air Canada website, by using an internet-enabled mobile device at mobile.aircanada.com, or by calling the toll free Air Canada flight status line at 1-888-422-7533; TTY (Hearing Impaired): 1-800-361-8071.

Flight notification
Air Canada customers can receive flight delay and cancellation information directly on their mobile devices or via e-mail. To register or for more information, simply visit: aircanada.com/flightnotification

Web check-in at aircanada.com
Air Canada customers can save time by checking in for their flight from their home or office before leaving for the airport. Air Canada’s web check-in service at aircanada.com is available 24 hours prior to departure time and offers customers many options including changing their seat assignment and selecting the number of checked baggage.

Mobile check-in on your mobile device
Mobile check-in can be accessed through mobile.aircanada.com by clicking on the check-in option on
a mobile device. Once check-in is completed, passengers will receive an electronic boarding pass or check-in confirmation on their mobile device. To learn more go to: aircanada.com/mci

Blackberry and iPhone Apps make it convenient for travellers with mobile devices to retrieve electronic boarding passes, track flight information in real-time, receive notification of itinerary changes and obtain other details about Air Canada flights. Apps are available free on-line from Air Canada’s mobile site (http://mobile.aircanada.com)

Electronic boarding pass
If eligible, customers can choose to receive an electronic version of the boarding pass on their mobile devices. This option is available for mobile and web check-in. Electronic boarding passes may be sent via email or SMS. The Air Canada electronic boarding pass is a 2D barcode image that is sent to mobile devices and contains flight details. It can be used for domestic flights as well as international flights departing from Canada (not available for flights to and from the US). To learn more: aircanada.com/ebp

Recommended check-in times during peak travel days
During peak travel days, Air Canada recommends that customers arrive early at the airport to avoid problems associated with holiday congestion. Information on check-in times during the peak holiday travel period are available at: aircanada.com/deadlines

BAGGAGE INFORMATION
Customers are reminded to ensure that all their valuables including electronics, documentation, medication, car keys, money, etc., are with them or in their in carry-on bags and NOT their checked bags. To facilitate security inspection, customers carrying gifts on board the aircraft should keep them unwrapped. 

The carry-on baggage allowance is one standard article 23cm x 40cm x 55cm weighing a maximum of 10 kg, and one personal article 16cm x 33cm x 43cm weighing a maximum of 10 kg. More information is available at: aircanada.com/carryon

Information on checked baggage allowance is available at: aircanada.com/checked

Strollers
Air Canada recommends the use of a small, umbrella type stroller as facilities are not designed to accommodate larger, heavy strollers. Collapsible strollers may be checked at the gate and will be delivered to you at the aircraft door. Details of the stroller policy are available at: aircanada.com/infant-child

Sporting Equipment
In order to benefit from a waiver on the excess and oversize fees for certain sporting equipment, customers are asked to register their sports equipment on aircanada.com up to 24 hours prior to departure. Customers who elect not to pre-register their sporting equipment will be subject to all applicable excess fees at check-in.  Sporting equipment over and above the free baggage allowance is subject to excess fees. Details are available at: aircanada.com/excessbaggage

External and internal name tags
As external baggage name tags sometimes become detached, Air Canada recommends that passengers place identification inside their bag. A baggage ID template is available at:
aircanada.com/baggageid

SECURITY
Security measures for carry-on luggage
Government regulations stipulate customers can only carry on a limited amount of liquid, gel and aerosol items through passenger screening points.  The quantity of liquids, gels and aerosols permitted is 100ml/100g (3.4 oz) per article or smaller. Larger containers must be placed in checked luggage.

For more information, please consult the following official web sites:
Transport Canada at www.tc.gc.ca 
Canadian Air Transport Security Agency (CATSA) http://www.catsa-acsta.gc.ca/english/
USA Transportation Security Administration at www.tsa.gov
British Airports Authorities at www.baa.co.uk

TRAVEL DOCUMENTATION
All international travel requires a valid passport and in some cases other documentation, such as visas, essential to enter the country of destination.  Domestic travel requires government-issued photo identification that includes date of birth and gender for all passengers 18 years of age and older. Government regulations require that the name provided in the flight reservation be exactly the same as it appears in the travel documentation.  More information is available at aircanada.com/traveldocumentation

Children travelling outside of Canada with one parent may require legal documentation proving the other parent or guardian’s consent that the child may leave the country. Consult the Department of Foreign Affairs and International Trade at 1-800-267-8376 to determine if such documentation is necessary. 

Air Canada encourages customers to complete any travel information form ahead of time at aircanada.com.

Travelling to, from or via the U.S.
The United States now requires that travellers provide additional Secure Flight information at least 72 hours before their flight or at time of booking. For more information please consult aircanada.com/secureflight

All passengers, including Canadian and U.S. citizens, are required to present a valid passport when travelling by air between Canada and the United States.

Located on 250 breathtaking acres, The Phoenician is a desert oasis that will captivate your spirit of romance and adventure. Nestled in the dramatic Sonoran Desert, in the shadows of Camelback Mountain, The Phoenician is a magnificent luxury resort and boutique hotel in Scottsdale, Arizona, where the harmony and beauty of the desert inspires your imagination.

Indulge in a luxurious Scottsdale vacation experience, as you relax in beautiful accommodations and suites. Enjoy sumptuous cuisine and spirits at 10 unique restaurants and lounges. Tee off on the championship 27-hole golf course that winds through the striking desert landscape. Swing into action at the world-class tennis complex.
 
Rejuvenate your body and soul at the Centre for Well-Being spa, and bask in the warm Scottsdale sun at nine picturesque resort pools. Explore magnificent Cactus Garden, the beautiful $25 million art collection and fine retail boutiques. Celebrate and connect in 109,000 sq. ft. conference center, featuring diverse and elegant meeting and event venues – from spectacular salons to lush gardens.
 
The Phoenician of Scottsdale, Arizona is not more than a boutique hotel and resort; it is an experience that frees your spirit!

Vision 2000 Exclusive Virtuoso Fourth Night Complimentary
Travel May 8 to October 10, 2011

Virtuoso Amenities Include

• Breakfast Daily (a $65 allowance) to be enjoyed in any resort restaurant or in-room dining
• Food and Beverage Credit of $100 (one per stay)
• Welcome gift

Exceptional Location

• Centrally located just 9 miles and 15 minutes from the Phoenix Sky Harbor Airport
• Minutes from Scottsdale’s cultural district featuring shopping, dining, art galleries and nightlife
• Gateway to Sedona (2 hours) and the Grand Canyon (4 hours)

Resort Features

• Guestrooms (600 sq.ft) with separate shower and Roman tub, features a private balcony or patio
• Situated on 300 acres, 27 holes of golf and 11 tennis courts.
• 9 restaurants including fine dining, casual dining, indoor and patio dining
• Over an acre of swimming pools, 9 total, with a 165 foot waterslide and poolside cabanas
• Year-round children’s program focusing on special holiday activities for families
• Centre for Well-Being Spa- featuring 24 treatment rooms, fitness center and Meditation Atrium
• Guest Services: 8 resort shops, beauty salon and barber shop, and baby-sitting service
• The Phoenician Cactus Garden features over two acres of 350 varieties of cacti and succulents
• The Family Activity Center at The Tennis Garden offers edutainment for children and teens

The Canyon Suites: Boutique Hotel within the Resort
40 elaborate suites. 20 exclusive guestrooms. Features complimentary services including domestic phone calls, internet, fitness center, valet parking, wine tasting, garment pressing, daily refreshments and a private pool area.

With all the time that golf aficionados will be spending on the course this spring we thought this was the ideal time to let you know about Horizon & Co's promotion of the year for VIP packages to the 2012 Masters.  With savings of up to $700 per person, talk of these exclusive and customizable Masters experiences should make it round the clubhouse in no time.

VIP COMPLETE MASTERS WEEKEND | Save $700 when you book before June 30th
5 Days starting at USD $8,395 per person

This complete Masters experience is as elite as the prestigious tournament itself. Watch the PGA's finest contend for the most coveted title in golf on both Saturday and Sunday. This exclusive experience features Patron's Badges for the entire Masters weekend, VIP access to the hospitality mansion, open bar, gourmet meals for the day, official Masters chair, police escorts to and from Augusta and private transfers. Enjoy two nights at the elegant Ritz Carlton, Reynolds Plantation, two nights at the renowned Cuscowilla Golf Resort on Lake Oconee and two rounds of golf on some of the five coveted Reynolds Plantation courses - call for all the details

VIP MASTERS SUNDAY IN LUXURY | Save $500 when you book before June 30th
4 Days starting at USD $5,395 per person

Experience a tradition unlike any other with this exclusive Masters package. Walk the course with the finest players of our time and watch as they vie for the legendary green jacket. This exclusive experience features three nights (Apr 9, 10 and 11) at the elegant Ritz Carlton, Reynolds Plantation (the only 5* hotel nearby) and a Patron's Badge for Sunday's final round at Augusta National. Enjoy VIP access to the hospitality mansion, open bar, gourmet meals for the day, Masters chair, police escorts to and from Augusta and two rounds of golf on award winning courses - call for all the details

VIP MASTERS SATURDAY IN LUXURY | Save $300 when you book before June 30th
4 Days starting at USD $4,695 per person

Follow the greatest golfers in the world as they put their skills to the test in America's most legendary golf tournament. This sophisticated package features three nights (Apr 9, 10 and 11) at the classic Cuscowilla Golf Resort on Lake Oconee and an exclusive Patron's Badge for the final Saturday at Augusta National. Featuring VIP access to the hospitality mansion, open bar, gourmet meals for the day, official Masters chair, police escorts to and from Augusta and more. To end your golfing experience with added impact, enjoy a round of golf at Cuscowilla ranked the number one "Best Golf Course You Can Play" by Golf Week - call for all the details

PRACTICE ROUNDS
3 Days starting at USD $1,350 per person

Behold your favourite players hone their game amidst the great "Cathedral in The Pines," with this elegant VIP Masters package to the golf Mecca of Augusta Georgia. Featuring a brief orientation insuring you make the most of your time at this legendary tournament, official souvenir Masters chair (the only type permitted on the grounds), Patron's Badge, VIP hospitality, open bar and two nights at the renowned Cuscowilla Golf Resort. Ideal for midweek corporate entertaining, celebrating a special occasion or just because, golf aficionados will delight in seeing the sport's finest athletes up close and in person - call for all the details
 
 

Fares are per person, in US Dollars, based on double occupancy and subject to availability at time of booking. 

Great news! Kids 17 and under sail FREE* when traveling with two full-fare Guests in the same verandah stateroom in Categories 4A-6A on most Mexican Riviera sailings from October 30 – December 18, 2011. Government Taxes and Fees not included.
Sailing from Los Angeles, enjoy the beauty and fun of the Baja California and Mexican coasts on a voyage filled with unmatched Disney entertainment, legendary service and magic made for everyone of every age.

7-Night Mexican Riviera Cruise | Departing from Los Angeles
Featuring Puerto Vallarta, Two stops in Cabo San Lucas & includes Three Fun-filled day at Sea
 
 
*This offer is only available to residents of the U.S. and Canada. O0er applies only to verandah stateroom categories 4A-6A (excluding suites and concierge) for most sail dates October30, 2011 – December 18, 2011. The number of staterooms allocated for this o0er is limited. Tere are a limited number of staterooms for four or more guests. Must mention booking code KFO. This offer cannot be combined with any other special o0ers or discounts. Additional Terms and Conditions apply. Ships’ Registry: The Bahamas